Whilst email is the single most important communication tool for your business, it can be complex and costly to manage.

Email volumes are continuously rising, putting additional strain on your communication links and internal mail servers. With PCR Connected’s email management services, you can save time and money by helping your servers run more efficiently and increasing the productivity of your employees.

PCR Connected recommends Mimecast, a leading provider of Cloud unified email management services, to deliver email security, continuity, archiving and policy enforcement.

Mimecast Email Management Services:

As the range of email threats grows, so too do your legal and regulatory obligations. Systems for email security and encryption have also become more complex. Mimecast’s Email Security is an always-on, cloud-based solution that protects against malware, spam, and data leakage. With added Targeted Threat Protection, you have real-time scanning, blocking of suspect websites and attachment sandboxing to protect against malicious email links and attachments.


Email has become the most critical form of business communication. Unfortunately, it’s not always as reliable as it is important. Businesses can no longer afford any email outage for any length of time. Mimecast’s email continuity service guarantees 100% service availability, ensuring you have access to your email during planned or unplanned outages.


Email archiving is a critical requirement for every organization and making sure this archive is centralised and secure is essential. Email archiving is more than just email storage for the sake of record keeping and compliance. Mimecast’s Email Archive gives users instant access to every email sent or received, whilst giving you central control of email retention policies.

Frequently Asked Questions

In a nutshell, an email management software helps users to sort, organise and reply to high volumes of inbound emails. Your business runs on email and your email management system should protect it from security threats that could lead to downtime. It should also make archiving simpler, enabling employees to find emails quickly and administrators to meet compliance requirements easily. Finally, it should guarantee continuity, providing access to email during planned and unplanned outages.

There are different types of email management software and what is best will depend on your company needs, budget, number of employees and email volume. We recommend Mimecast Email Management Services for email security, continuity and archiving services in the Cloud.

From a business continuity and security perspective, we would always recommend an email management service that keeps your communications as secure as possible. Email security services provide advanced protection against cyber threats compared to the standard protection delivered by email providers such as Gmail and Outlook. Furthermore, with email continuity services, you have uninterrupted access to live and historic email and attachments even when your email server is down.

Email volumes are continuously rising, putting additional strain on your communication and internal mail servers. The majority of cyber attacks also start via email. With our email management services, you have the reassurance of advanced security protection, reduced risk of data loss and increased employee productivity.

The best course of action is firstly to define the seriousness of the outage. Make an information checklist of what has happened and then decide on what the plan needs to be. A good idea is to have templates to communicate this information to your customers prepared ahead of time. A good email management service will be able to provide assistance to you if there was an outage.

Educating your employees is one of the best ways to improve your email security. Employees who understand what malware, phishing and viruses are and how to look out for them, are more likely to practice safer email communicating. Using an email management service that is appropriate for the scale of your business, keeping software and devices up to date, enabling multi-factor authentication and conducting regular penetration testing of your systems are all ways to improve your email security. We also recommend undertaking phishing simulations to test users and identify where training is needed. You can find out more in our how to improve your email security article.